Culture Success Story: Mood Elevator
Frazier Rehab President Randy Napier shares a heartwarming holiday story that shows us how our Mood Elevator truly makes a difference in our days. While serving at the holiday meal at Jewish Hospital, Randy was blessed by all the team members he got to see. He said, "The mood was extremely positive and everyone seemed to enjoy the day and delicious food." After his long shift ended, he was tired, hungry, his feet hurt, and he was behind in his daily work duties. So, he requested a tray to go and started out for his office on the fifteenth floor at Frazier. When he stepped on the elevator, he began conversing with a lady on her way to outpatient therapy. She noticed his dinner tray and commented the food looked delicious. At that point, Randy offered her the tray of food. She was delighted, and said she had not had anything to eat all day. It was two o’clock in the afternoon.
It’s easy to see in Randy’s story how the Mood Elevator truly made a difference. Our work days are sometimes a roller coaster. Maybe you begin in a low mood, perhaps a little depressed, exhausted from long hours and the holiday hustle and bustle. Your mood begins to lift, however, when you have a break in your day, see beloved co-workers, and have a fun opportunity to serve others. You perk up and your smile returns. Your Mood Elevator takes you up to optimistic; less stressed, and eventually you become understanding and appreciative.