Becoming KentuckyOne – Mood Elevator
The second concept your leader will be sharing with you this December and January to help us achieve our desired KentuckyOne culture is the Mood Elevator. Practicing this concept will help us to always provide safe, quality care and exceptional service.
Our moods – both good and bad – can play a key role in our actions, conversations, encounters with others and even our perception of others. The Mood Elevator is a tool we can use to help gauge our feelings to discern if the quality of our thinking is higher or lower. Higher-quality thinking leads to higher-quality behaviors and results, which means better outcomes, higher satisfaction scores and an overall better experience for our patients and their loved ones.
Lisa Shannon on the Mood Elevator
When we are at our best, we get better results with less effort and less stress. We are resourceful, creative, articulate, energized, focused, more present, more patient and more grateful for life. The Mood Elevator plays a key role because it is our state of mind dashboard; an indicator of our inner feelings at any moment in time. It lets us know when we are at our best and when we are not.
Since embarking on the culture journey and participating in the training, I have made a conscious effort to be more aware of my Mood Elevator. Every day, patients and their loved ones come to us for comfort, security and healing during difficult times. By placing their trust in us, these people give meaning to our jobs and afford us the privilege of caring for them. In order for KentuckyOne to achieve our Purpose to bring wellness, healing and hope to all, we all need to be at our best. Each day is a new opportunity to be at our best for our patients and families.