SafetyFirst Focus: The STAR Technique
Whenever we go to the vending machine to get something to eat or drink, we always use the STAR technique:
1. First, we find the item that we wish to purchase
(for example, Chips Ahoy cookies).
2. Then, we look over and find the number that correlates
with the cookies.
3. Before we push the button, we stop and think;
double-checking to ensure we have the correct button
(we want the Chips Ahoy cookies, not the generic brand).
If we can use the STAR technique (Stop, Think, Act & Review) to verify we receive the correct vending machine purchase, and don’t waste our dollar on something we don’t want, why don’t we use it every day when working to prevent errors from occurring?