ITS Transformation Program ‘646’ Approach

KentuckyOne Health


April 27, 2017
Users Like Virtual Desktop Infrastructure

March 2, 2017
Virtual Desktop Infrastructure to Save Time, Network Improvements Continue

February 2, 2017
Users Say Thanks

January 12, 2017
Work Ongoing to Improve Your IT Experience

November 4, 2016
We’re Responding to Unplanned Outages

October 5, 2016
Network Improvements and Server Upgrades Continue

September 16, 2016
Windows 2003 Server Upgrades Making a Difference

September 2, 2016
Network Improvement Work Continues

August 17, 2016 
LAN, Windows 2003 Server Upgrade Work Progressing

July 25, 2016
New Server and Storage System at ULH

July 13, 2016
Two ULH Applications Migrated

July 6, 2016
Network and Server Improvement Efforts Underway

June 29, 2016
Teams Working to Improve Your IT Experience

June 21, 2016
Network, Citrix and Windows 2003 Server Work Progressing


Information Technology Services has adopted an accelerated approach to improving our IT infrastructure. The approach, known as “646,” focuses on:

  • The six most critical infrastructure issues
  • For the four most-in-need divisions (Iowa, Nebraska, Texas, Kentucky)
  • Within six months

KentuckyOne Health was among one of the first divisions chosen, based on the extent of our stability issues and the impact on revenue. It also supports a decision by clinical leadership to prioritize ITS infrastructure work for improved electronic health record performance.

While 646 won’t immediately solve all challenges, we expect fewer outages, elimination of slowness and freezing, and improved user experience.

For more detailed information on the six critical issues, visit the ITS Transformation page on Inside CHI. Submit your questions to

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