Recognition Site to Discontinue Digital Music, Books


KentuckyOne Health

Due to a supplier change, downloadable songs, e-books and e-audio books are no longer offered through the employee recognition site catalog. If you have set up a “digital locker” with previous selections, you need to move those downloads from the locker to a media player by Sept. 30.

If you’ve already downloaded materials to a device, no further action is needed.

Customer service and sales support will be available through Sept. 30. Our recognition site vendor, BI Worldwide, is working to find a new digital media supplier.

Downloads in your locker must be imported into iTunes, Windows Media Player, Nook, Kindle or other digital media. Once you have stored these items on a device, you can reuse them as often as you wish. You will not be able to access items in your digital locker after Sept. 30.

The digital download section has been removed from the online catalog.

A number of items are still available for 100 recognition points or less: DVDs, skin care products, basketball, fishing lures, movie passes, Hot Wheels, kitchen basics and more. (See the list!)

If you have redeemed points for digital downloads in the past, you should have received an email from BI Worldwide about the change.

Please direct your questions to the BI Worldwide customer service center via email: kyonerecognition@biworldwide.com.