Don't Write a Novel


KentuckyOne Health

The KentuckyOne Health email system is a business tool that should always reflect the KentuckyOne brand. Emails should be treated as professional correspondence, similar to sending a letter on KentuckyOne letterhead.

We are featuring a series of articles in KentuckyOne This Week to help you represent KentuckyOne professionally in all email correspondence, observing our core values and adhering to our email guidelines. We'll share quick tips for using our email system effectively, and respectfully.

This Week's Featured Tip: Don't Write a Novel

Get to the point quickly and be brief. Most emails should not exceed 75 words. Your message should be clear and concise. Indicate early and clearly in your message if you want the recipient to reply or take another action.

Resources:
KentuckyOne Email Guidelines
Email Signature Standard
Inbox Ninja Infographic
InBox Ninja Presentation
Write Better Right Now Infographic