Department Spotlight: The Human Resources Operations and Analytics Team


KentuckyOne Health

By Tomika Crowder, Human Resources Operations Analyst

Some members of the Human Resources Operations and Analytics Team help pack bags for the needy: Pictured left to right: David Bayersdorfer, Monica Patrick, Kristy Lyons, Michelle Hendrickson, Pamela Pitcher and Tomika Crowder.
This story was submitted by Tomika Crowder, human resources analyst. Her article demonstrates how human resource professionals at KentuckyOne Health are living the core values of Reverence, Integrity, Compassion and Excellence. Not only are they walking the talk by providing service to the underserved, they are making these service activities a part of their actual work goals. Kudos to her and the whole team!

Working downtown, one can almost become desensitized to the sight of someone asleep on the sidewalk or holding a sign asking for food or money. For the Human Resources Operations and Analytics team working out of the Liberty Street Med Plaza in Louisville, it is not uncommon to be approached when traveling to and from work, or between facilities by someone in need of basic human comforts. It is an unfortunate reality for many in the communities we serve.  

There was a need and as a team, we collectively were dedicated to doing something. While establishing team goals for the 2017 calendar year, the first was to implement a day of service routinely. During this day of service, members of the team, led by Kristen Sipes, division director of human resources, would commit to activities from volunteering with local community organizations to passing out pre-assembled bag lunches to people in the blocks that surround the Med Plaza.  

The first opportunity came in February when the team volunteered at the Dare to Care Food Bank in Louisville. We were assigned to fill bags with prearranged food items for area elementary schools. The intent behind the “Backpack Buddy” program is to provide children with healthy, nutritious, easy-to-prepare food options during the weekend. Every backpack provides enough food that a child can easily assemble six healthy meals.  

In the two hours at the Dare to Care facility, the team was able to assemble four skids of Backpack Buddy bags equating to more than 1,000 bags of food for area schools! The Dare to Care staff was both impressed and appreciative of the work of the team. For the team, it was important that as many children as possible were able to be reached. It also helped that the team is matrix-driven so setting and achieving higher goals came second nature.

The HR Operations and Analytics team is well on its way to achieving its yearly goal of community service. We are already scheduled to volunteer with Metro Parks in April. Our team’s actions speak to our values as individuals, and also our commitment to supporting KentuckyOne Health’s Promise to the community.