Are You Taking Advantage of Our In-House Document Service Center?

KentuckyOne Health

KentuckyOne Health Document Service Center
–Offering Copy, Print and Mail Services–

The KentuckyOne Health Document Service Center, operated by Ricoh, offers a wide array of copying and finishing services. Ricoh delivers solutions to support KentuckyOne Health’s unique needs, while consistently exceeding expectations of service. Through providing innovative products and services, they enable their customers to manage document workflow and increase efficiency.

The center abides by a “no refusal of job” policy and is committed to going above and beyond to see that your request is met. The center's qualified staff will ensure your printed materials and projects meet the organization's corporate identity and graphic standards and is readily available to answer questions and offer guidance. Learn more about the center's services and how you can benefit:

Please note that employees in the divesting operations are invited and encouraged to continue utilizing these services.


Ricoh is responsible for providing and maintaining the convenience copiers/multifunction devices. To reduce downtime, they will perform regularly scheduled key operator services on these machines. If you need assistance using the copiers/multifunction devices or if you have trouble with any machine, please notify Brent Mack at 859.313.4454 (Saint Joseph Hospital) or Brian Weber at 859.967.5336 (Saint Joseph East).


The Document Service Center is located on the ground floor of Saint Joseph Hospital right past Biomed and the mechanical room at the end of the hallway. The center can be reached at 859.313.1737.

Scheduled hours of operation:
MONDAY–FRIDAY, 8 a.m. - 5 p.m.

In the event that the Document Service Center services are required beyond regular hours, arrangements should be made through the site manager.


The Document Service Center has an online ordering website accessible through your local Intranet site, or directly at the link below. When utilizing the services provided in the Document Service Center, you can submit a request online. Please stop by the Document Service Center to pick up a user guide with instructions on how to log in for the first time and how to place print requests, or view the user guide here.


Ricoh will provide a full range of quality print and duplicating services, including:

  • Hospital/Medical Group Forms (i.e., clinical & nonclinical)
  • Marketing Materials
  • Black and White Copying/Printing
  • Color Copying/Printing
  • Collating/Stapling
  • Binding (e.g., wire, comb, saddle-stitch)
  • Folding
  • Lamination (Self-Service Available)
  • Printed Tabs/Labels
  • Large Format (posters, banners, vinyl) – Coming Soon

Download a quick reference sheet!