Best Practices

Culture of “Always” 

What is “A Culture of Always”? It’s delivering exceptional care to every patient, and every loved one, every time, in everything that we do.

No exceptions. In other words: Always.

Our patient satisfaction surveys tell us how well we are positioning ourselves for success by measuring "always."

A Culture of Always Supports Safety and Quality through:

  • Better communication
  • Clear instructions
  • Better discharge planning
  • Involving patients in the entire health care process