August 11, 2016 | Volume 5, Issue 31
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Culture Journey: Listening to Understand

How well are you practicing this concept? This August, your leader will be revisiting the culture concept Listening with you. Practicing this concept will help us to always provide safe, quality care and exceptional service. Listening can be anything from paying attention to the facts and content of the speaker, to a deep understanding of the “message beyond the words.”

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Participate in PCA Results Review
This Month

Thank you for the thoughtful feedback in the Performance Culture Assessment (PCA) this past spring. We listened, made changes and now saw improvement in ratings for employee recognition and development opportunities. You’ll hear more about your department’s PCA results from your leader later this month. Please participate in the brainstorming for action plan priorities and ways we can continue to be at our best for our co-workers, patients and the community.

Visit KentuckyOne at the
Kentucky State Fair, Aug. 18-28

KentuckyOne Health will have an exhibit in the “Health Horizons” area of South Wing B. The exhibit will feature our new mobile cancer screening van, offering a number of cancer screenings, including mammogram, prostate, head and neck, lung, and providing colon screening FIT kits. Hands-only CPR demonstrations and heart health information will be shared ...

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ITS Transformation 646 Approach: New Server and Storage System at ULH

The Server and Storage team has installed a new converged infrastructure system for University of Louisville Hospital. We are refreshing our server and storage environment to reduce outages from obsolete storage systems and reduce storage costs to support growth. The same kind of system will also be installed at Saint Joseph Hospital ...

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KentuckyOne Health Recognition Program Maintenance Notice

The KentuckyOne Health Recognition Program website will be inaccessible from Aug. 18-21 due to a system upgrade that will better support your needs. The website will be restored on Aug. 22. Please be sure to send any needed recognition, or make any award points redemption prior to the downtime ...

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Major Gifts Announced for
Violence Prevention

The KentuckyOne Health Foundations received five grants totaling $1,131,742 from Catholic Health Initiatives’ Mission & Ministry Fund. We thank the CHI Fund for its generous support of our community outreach initiatives. Four of the grants focus on preventing violence in the communities surrounding our facilities.

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SafetyFirst Great Catch:
LaDonna Mullins & Leslie Blackburn

LaDonna Mullins, a respiratory therapist, and Leslie Blackburn, an echo vascular technologist, recently made a great catch to ensure patient safety at Saint Joseph Martin. Concerned about a patient who was being discharged home without oxygen, the two approached the Med-Surg manager to discuss the situation. They knew the patient needed his oxygen, as they did a spot check ...

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SafetyFirst Topic of the Month:
Escalating Concerns Using ARCC

Speaking up using ARCC is a communication technique that can help us voice our concern in a non-threatening way to avoid coming on too strong when a simple question would have sufficed. ARCC can be especially helpful if we feel hesitant or intimidated to raise a concern to someone. ARCC stands for Ask a Question, Make a Request, Voice your Concern, and escalate up the Chain of Command.

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Discounted Fitbit Trackers Available
Aug. 15 through Healthy Spirit

Did you miss out on buying a discounted Fitbit last year? Your chance has come once more, but only if you did not buy one in 2014 or 2015. Starting Aug. 15, employees on the CHI health plan who did not purchase a discounted Fitbit previously can purchase one through the Healthy Spirit website. Once Fitbits are available for purchase, employees are advised to act quickly ...

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New Headlines & Events

Welcome New Providers to KentuckyOne Health

On-site Health Clinic, Run by KentuckyOne Health, Has Provided Huge Savings for London Grocery Wholesaler

Four KentuckyOne Health Facilities Recognized by U.S. News and World Report

Jewish Hospital, University of Louisville Hospital Recognized Nationally for Organ Donation Efforts

Flaget Memorial Hospital Named a Fit-Friendly Worksite

Flaget Memorial Hospital Selected for Initiative Promoting Better Cancer Care

Saint Joseph Mount Sterling Family Health Fair is Aug. 13

Saint Joseph Hospital Employees Helping Seniors Reduce Injuries with Six-Step Balance Class Starting Aug. 15

SEE MORE! For all headlines, news and events, visit!

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