May 30, 2013 | Volume 2, Issue 20

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PIN/Passcode Now Required on Mobile Devices

By the end of June, a PIN/Passcode will be required to access CHI Exchange/Outlook (email, calendars, contacts) on any corporate or personal mobile device. This change includes all iPhones, iPads, Blackberries and Android devices (smartphones and tablets). Users will know the requirement is in effect when a pop-up notification on their device’s screen tells them to set up a PIN/Passcode. Click "Read More" for PIN/Passcode requirements and other important information and resources. 

Note: This affects everyone across KentuckyOne Health, in both the Louisville and central/eastern Kentucky markets. This will affect ULH/JGBCC employees once their email is integrated with KentuckyOne Health. 

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Organizational Structure Update 

As work continues to integrate University of Louisville Hospital and James Graham Brown Cancer Center (ULH|JGBCC) into KentuckyOne Health, some organizational structure changes will start to take place. Since the announcement of the joint operating agreement, many areas have been hard at work identifying opportunities to more closely work together. Simultaneously, the commitment to focus on the priority of taking care of our patients and families as they come to us for their health care needs, has continued, so we may continue to provide the very best care to our community.  

Departments that focus on taking care of our patients will continue doing so and currently are not expected to see structural changes at this time. Many of the support functions across KentuckyOne and ULH|JGBCC have and will continue to see their structures evolve as ways are identified to deliver better services at a lower cost to the communities KentuckyOne serves.  

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Join KentuckyOne for 'BIKE MS' Ride 

Brad Kruer, MPT, outpatient rehab services supervisor for Southern Indiana Rehab Hospital, has ridden his bike in the BIKE MS event for the past 11 years. One of the reasons he does it is to meet the physical challenge of the ride. Another is to experience the solidarity of being part of a biking team. The main reason, though, is because his mother and other family members have battled MS – Multiple Sclerosis – for decades. Kruer knows how much heartbreak and frustration the disorder can cause. 

Kruer is challenging other KentuckyOne employees to join the BIKE MS ride, June 22-23, and raise money to help end the suffering of MS patients. KentuckyOne is a $5,000 sponsor of the ride. Bikers can register online at (look for the KentuckyOne Health team).  

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Mary Jo Westerfield Honored with DAISY Award 

This week’s DAISY Award winner is Mary Jo Westerfield, RN, who serves as the director of OB and the nursery for Saint Joseph London. One of her nominations comes from her coworker, Clinical Manager of Peri-Operative Services Tena Deaton, RN: “On numerous occasions Mary Jo has stayed late, arrived early and worked into the middle of the night to meet the needs of the patients in her unit. She is kind, caring and compassionate.” 

The award is part of the DAISY Foundation’s national program to recognize the super-human efforts nurses perform every day. If you have a DAISY Award winner to  acknowledge, please let us know by emailing your information and photo to

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CE Opportunity: New Treatment Approaches to Lung Cancer 

What is New in Multidisciplinary Treatment Approach to Lung Cancer? Wednesday, June 19, 5:30-7 p.m., Jewish Hospital Rudd Heart and Lung Center, Great Halls 1 & 2, Conference Center 

Dinner will be served. Please RSVP by Wednesday, June 12. Email your full name and license number (if applicable) to Lisa Hazel. Call 502.210.4465 with any questions. 

See More Education Opportunities:



Upcoming Foundation Golf Tournaments 

Our Foundation Golf Tournaments offer a great day of golf and fellowship. All golfers are welcome. Call to register. Proceeds benefit the mission and outreach programs of the tournament’s respective Foundation. 

May 31 – Flaget Golf Tournament
Bardstown Country Club at Maywood | 502.350.5058 

June 7 – Saint Joseph London Golf Tournament
Crooked Creek Golf Course, London | 606.330.6008 

June 10 – Saint Joseph Hospital Golf Tournament
University Club of Kentucky | 859.313.1705 

June 20 – Saint Joseph Mount Sterling Golf Tournament
Mount Sterling Golf and Country Club | 859.497.5013 

See More Upcoming Events:

CHI News Update 

KentuckyOne This Week will include the Catholic Health Initiatives (CHI) publication e in each issue. CHI is a sponsor of KentuckyOne and will be sharing news of interest to all employees. 

May 30, 2013 

Note: ULH/JGBCC employees will not be able to access all of the links in this issue since they are not yet connected to the CHI Connect program.  

PIN/Passcode Now Required to
Access CHI Outlook on Mobile Devices
Action: Set up a PIN/Passcode on mobile devices that access or synchronize with CHI
By the end of June, a PIN/Passcode will be required to access CHI Exchange/Outlook (email, calendars, contacts) on any corporate or personal mobile device. This change includes all iPhones, iPads, Blackberries and Android devices (smartphones and tablets); it is designed to help protect CHI data and is in keeping with ITS Security Standard ITS13-S8. (A link to the standard is on the CHI Secure Mobile Device Security page of Inside CHI.) 

Users will know the requirement is in effect when a pop-up notification on their device’s screen tells them to set up a PIN/Passcode. The PIN/Passcode must be set up before the device can continue to access the CHI Exchange/Outlook.  

If users do not add a PIN/Passcode to their devices, they will not be permitted to access CHI Exchange/Outlook and must remove their CHI email account from the device. 

If a device is already using a PIN/Passcode that follows the three requirements listed below the user does not need to do anything; the device will continue to access CHI Exchange/Outlook as it does today.  

 If a device uses a “swipe or pattern” access code, the user must use a PIN/Passcode rather than that process.  

PIN/Passcode Requirements
A PIN/Passcode: 

Must be at least four digits long, but may be longer 
May not use the same repeated number(s)  (e.g., 1111, 9999, or numbers such as 1212) 
May not use numbers in ascending order (e.g., 1234, 6789, or numbers such as 3123) or descending order (e.g., 9876, 4321, or numbers such as 8654)  

IMPORTANT: Remember the PIN/Passcode! If the PIN/Passcode is incorrectly entered 10 consecutive times, all data – including installed applications and personal information – will automatically be erased. Depending on the device, it may also become unusable. 

Visit the CHI Secure Mobile Device Security page on Inside CHI for help on setting up a PIN/Passcode on iPhone and Android devices and what to do about a forgotten PIN/Passcode. Users who have difficulty setting up a PIN/Passcode should contact their mobile device service provider. For help accessing CHI Exchange/Outlook, contact the ITS Service Desk, 866.236.0441. 

CHI's National Incident Command Protocol is Ready
For Information
The thoughts and prayers of the CHI family are with those people who suffered as a result of recent tornadoes in Oklahoma. Destructive storms like the Moore, OK, tornado and Hurricane Sandy remind us to be prepared in case such an event affects CHI people or facilities. 

In the case of a disaster that directly affects CHI, the Business Resilience team would call an emergency incident command using CHI's emergency communications tool, LiveProcess. CHI leaders would convene under the National Incident Management System (NIMS) command protocol to work through emergency situations using this approach. This protocol, also referred to as Hospital Incident Command Structure (HICS), is already in place throughout CHI's local organizations. 

2013 Safety, Quality & Corporate Responsibility Conference Cancelled
For Information 
CHI's commitment to good stewardship of resources during this difficult financial period led to a decision to cancel the 2013 Safety, Quality & Corporate Responsibility Conference, previously scheduled for Nov. 5-7, 2013. 

CHI leaders in safety, quality and corporate responsibility will seek alternate venues for accomplishing the conference goals of preparing for community-based care that brings value and improved outcomes to those CHI serves. Quality of care, patient and employee safety, high reliability and pristine documentation will be essential to CHI's success in the evolution from "volume" to "value" of care. 

CHI Supports Delay in DSH Cuts
For Information
CHI is supporting the “DSH Reduction Relief Act of 2013” (H.R. 1920), legislation introduced in the House of Representatives by Rep. John Lewis (D-GA) to delay scheduled cuts to Medicare and Medicaid Disproportionate Share Hospital (DSH) payments for two years. CHI supports this bill as part of its “Protect Our Patients” campaign to preserve funding for programs that serve our most vulnerable populations. The Affordable Care Act calls for Medicare DSH cuts of $22.1 billion and Medicaid DSH cuts of $14.1 billion from FY2014 through 2019. H.R. 1920 would delay the cuts until FY2016 to allow more time for offsetting gains in coverage of the uninsured to be realized. 

National Safety Month: Safety Starts With Me
For Information
In recognition of National Safety Month this June, CHI is focusing on workplace safety: specifically, SafetyFirst work on injury prevention related to patient handling and movement. Patient handling injuries are decreasing as CHI facilities adopt Safe Patient Handling and Movement Evidence Based Practices.  

National Safety Month is sponsored by the National Safety Council (NSC) and this year’s theme, “Safety starts with me,” aligns with CHI's SafetyFirst initiative.  

The principles of SafetyFirst need to be incorporated into employee safety initiatives at all CHI facilities, and complete adoption of Safe Patient Handling and Movement Evidence Based Practices is essential for success. During June, CHI will focus on these frequently reported injuries: 

Ergonomics for seated workers
Preventing slips, trips and falls
Eliminating bloodborne pathogen exposures
Driver safety  

Internal Control Function to Transfer
to Risk & Insurance
For Information
Concurrent with the Finance Group transformation, CHI’s Internal Control team will transfer to the Risk & Insurance Management Group, reporting to Miguel Navarro, director of enterprise risk management. The transfer will better align internal control functions with CHI’s Enterprise Risk Management program. The team will work to develop and implement controls designed to mitigate CHI’s most critical risks.  

New Managed Document Services
Pages on Inside CHI
For Information
In the next few weeks, new pages for Managed Document Services, formerly known as Print Services, will debut on Inside CHI. The new pages will have links to information about the department's main projects, which include Project GreenPrint and GreenPrint Express. There will also be a link to policies and procedures for Managed Document Services. Project GreenPrint will continue to be implemented during the next few months in Des Moines, Kentucky and Little Rock, with planning underway for FY2014. For more information, contact Patrick Black

New Issue of OneCare’s For the Record is Available
For Information
A new issue of For the Record, an electronic update about CHI's OneCare program, is available on Inside CHI. 

Correction: Manager Self Service Training
For Information
Last week’s CEO and Leader eNotes contained an item, “Managers Strongly Encouraged to Attend Self Service Training via Live Meeting,” that provided information on participating in the Introduction to HR/Payroll Connection Manager Self Service course. Unfortunately, this training is only available to national employees at this time. For more information, contact Kelly Enyart.

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