CHI News Update
KentuckyOne This Week will include the Catholic Health Initiatives (CHI) publication e in each issue. CHI is a sponsor of KentuckyOne and will be sharing news of interest to all employees.
Note: ULH/JGBCC employees will not be able to access all of the links in this issue until they transition to the CHI Connect program.
Enter Goals in GPS@CHI;
Training is Available
Action: Enter goals by Nov. 22.
CHI has added new tools to GPS@CHI, its web-based system for talent management. The new tools enhance the development of employees by helping them align their individual goals with CHI’s organizational goals, and making it easier to receive continuous feedback and coaching from their managers. This expansion of GPS@CHI will roll out during the next three years.
Employees included in Wave 1 of the implementation are required to enter their goals in GPS@CHI by Nov. 22, if they have not already done so. Wave 1 includes CHI National Office employees and employees at St. Vincent-Little Rock, St. Francis-Breckenridge, Villa Nazareth-Fargo, Franciscan Villa-South Milwaukee, St. Gabriel's-Little Falls, St. Joseph's-Park Rapids, St. Joseph's-Dickinson and LakeWood-Baudette.
Training in how to enter goals is now available in LEARN. To access the training:
• Log into LEARN
• Click the Catalog tab
• In the Search box, type “GPS Goal and Performance
Management,” then click the Search button
• Click the title of the course
• Click the Enroll in this Course button
For more information, contact firstname.lastname@example.org.
New Enterprise-Wide Privacy Policies
New CHI privacy policies were approved and adopted in September by the Board of Stewardship Trustees. These policies provide local leaders with the flexibility to meet their markets' unique privacy needs while maintaining CHI national standards, uniformity and continuity.
The policies also follow new privacy standards enacted March 25, 2013, by the U.S. Department of Health and Human Services, which implemented changes to HIPAA privacy, security, breach notification and enforcement regulations as required by the Health Information Technology for Economic and Clinical Health Act (HITECH).
Implementation of the privacy policies will be coordinated by CHI's division privacy officers in conjunction with entity privacy officers. For more information, contact your division privacy officer (see list below) or entity privacy officer.
East/Southeast Division – Stacey Carr
KentuckyOne Division (Interim) – Lori Richter
Nebraska Division – Lori Richter
Iowa Division – Lori Richter
Fargo Division – Elizabeth Dougharty
Northwest Division – Betty Doyle
Texas Division – Clarence Wilson
CHI Board Chair Writes Book on Pope
Chris Lowney, chair of CHI’s Board of Stewardship Trustees, has written a book on the leadership style of Pope Francis, analyzing the Holy Father’s approach to leadership in the context of the pontiff’s background as a Jesuit. The book, Pope Francis: Why He Leads the Way He Leads, includes many anecdotes from Jesuits who knew Father Jorge Mario Bergoglio, SJ, before he was elected the leader of the 1.2-billion-member Catholic Church in March 2013.
Lowney, an author and philanthropist who served as a managing director of J.P Morgan & Co., said he drew on his own experiences as a Jesuit seminarian in writing the book, which was published by Loyola Press and went on sale Oct. 4. Lowney said the book draws on the Pope’s own “words and deeds” to provide a “behind the scenes” portrait of the Holy Father. Lowney will donate half of all royalties from the book to four Jesuit projects that serve the poor overseas. More information is available on Lowney’s website, ChrisLowney.com.
New ITS Service Desk Phone Menu Options
Action: Visit the ITS Service Desk page of Inside CHI for a printable phone menu wallet card and flyer.
The phone menu for CHI's ITS Service Desk changed as of Oct. 28. Call the ITS Service Desk 24/7, 866.236.0441, if you need immediate or routine IT help. The ITS Service Desk phone menu is designed so all calls are quickly routed to the most appropriate analyst. With the new menu:
• Option 1 can be used by physicians to talk to an analyst
who specializes in ALL physician issues, including clinical
applications and passwords, or leave a message
reporting a broken device
• Option 2 is for clinical and patient care applications,
including Cerner, Epic, Allscripts, PACS, Meditech,
NexGen and more
• Option 3 is for password resets
• Option 4 is for IT device and general non-patient care
Cerner Wave 1 Physicians: Continue using the 859.313.2222 number for your support needs.
A printable phone menu wallet card and flyer with tips for speeding up response times are available on the ITS Service Desk page of Inside CHI.
ULH | JGBCC Employees: Continue contacting the ITS Help Desk at 502.562.3637. ULH | JGBCC will be integrated into the CHI ITS platform in early 2014.
Name Change for Employed Physician
To avoid future confusion with CHI's Epic EHR product, the Employed Physician Integration Council (EPIC) approved a name change to the Medical Group Leadership Council (MGLC).