SafetyFirst Focus: Read Back & Repeat Back to Ensure Accuracy
As care providers, you communicate critical information every day. So by structuring your conversation based on the three steps below, you ensure the receiver has heard your message accurately, and you increase your productivity by decreasing time spent on errors. Here’s how it works:
Sender/Nurse: I’m calling because Mrs. Campbell’s blood pressure has dropped to 78 over 50.
Receiver/Physician: I understand. Mrs. Campbell’s blood pressure is now 78 over 50.
Sender/Nurse: That is correct.