A message from John Petrov, SVP, Chief Human Resources Officer
In his recent message to our ministry, Bruce Tassin reported that through our 2018 performance culture assessment, you told us “that you are highly engaged in your role and committed to making our organization a very special place for our patients and co-workers.” It is this very engagement and commitment that helps us to stand out as the exceptional organization we are today. It further positions us to become an even better organization tomorrow.
Also worth mentioning, this year’s PCA results highlighted a few areas where we need to improve. They are specific to attracting and retaining top talent, which ultimately impacts staffing. Focusing on these two key priorities across our market will help ensure we fulfill our purpose: to bring wellness, healing and hope to all, including the underserved.
Currently we are embarking on several initiatives to increase our success in these areas. To date, we have implemented a new focus on effectively utilizing social media and several new tools and resources to attract top talent. Additionally, we are exploring ways in which we can better retain our employees. We will share more news in the days and months ahead as it relates to the steps we are taking to improve in both critical areas across our entire market.
Through August 31, 2018, leaders will be hosting feedback meetings to review your department-specific PCA results. Your attendance will be essential. Together, with your leader, you will learn how your department performed, what areas are identified as strengths and where there are opportunities to do even better. Based on these interactive discussions, Culture Advancement plans (action plans) will be developed to ensure steps are taken to celebrate successes and make improvements where necessary. Beginning in December 2018 we will conduct 90-day check-ins on actions plans to review our progress.
Your senior leadership team wants you to know that your voice counts. We look forward to continued discussions around the PCA and implementing positive actions based on your feedback. Together we are building a health system unlike any other. To be the best, we must do our best every single day.
Thank you for all you do for our patients, visitors, community and each other!
John Petrov, SPHR, SHRM-SCP
SVP, Chief Human Resources Officer