Service in Action

Each day leaders across KentuckyOne Health are providing exceptional service to patients and their loved ones.

In this new series of educational videos, our Patient Experience Team is proud to showcase leaders who are moving the mark in patient satisfaction and implementing evidence-based practices that improve communication with our patients.

Admission/Discharge Communication Tool

Click here to view the first video in our Service in Action series. It features the leadership and staff of the 3E unit at Saint Joseph Hospital as they educate us all on the concept of an Admission/Discharge Communication Tool.